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Frequently Asked Questions

Teaspiller

Where does the name "Teaspiller" come from?

What is Teaspiller?

How does it work?

Is my data safe?

How do I know that these accountants are legitimate?

What if I run into a dispute with Teaspiller or an accountant?


Find an Accountant

What is the Find an Accountant feature?

How does it work?

What is this going to cost me?


Work Online

What is the Work Online feature?

How does it work?

What is this going to cost me?


Ask an Accountant

What is the Ask an Accountant feature?

How does it work?

What is this going to cost me?


Teaspiller

Where does the name "Teaspiller" come from?

As protests go, we think it's pretty funny that a group of colonists in 1773 decided to dress-up as Brits and Indians, board a bunch of docked ships … and then start throwing tea into Boston harbor.

We hope to bring the same maverick sensibility (and humor) to everything we do. Hence, we use an old historical reference used by the newspapers of that day for the Boston Tea Party protestors that spilled tea on that fateful night: Teaspiller.

What is Teaspiller?
Teaspiller connects small business owners and individuals with high quality tax & accountants around the country. We aim to change the industry by providing a better, more transparent and less frustrating accounting experience for customers everywhere. Yup, sounds good to us, too.

How does it work?
• Ask an Accountant. Ask any tax or accounting question and receive a quick answer from one of our accountants.

• Find an Accountant. A free directory of accountants. Look through Client Ratings and practice areas of verified accountants (certification is verified), and select the expert right for your tax and/or accounting needs.

• Work Online. Have a verified accountant help you with your needs remotely, through our site. Securely transfer documents, schedule calls/appointments, send messages, and pay your accountant, all through the site.

Is my data safe?
At Teaspiller, we strive to protect your information and keep it private. We partner with Amazon to secure your personal information in secure data centers in the United States. Your data is encrypted over a high grade RC4 128-bit encryption. We also partner with TRUSTe, the largest internet privacy services provider, to ensure the privacy of your information. For more information please review our
Privacy & Security page.


How do I know that these accountants are legitimate?
Most accountants on Teaspiller hold accreditations which may include either Certified Public Accountant (CPA) or IRS Enrolled Agent (EA). Regardless of certifications or licenses, we work to verify the identity of all accountants before they are allowed onto the site. This may include contracting third party background checks or databases for verification. Additionally we may monitor accountant responses to ensure that they are qualified and complete.


What if I run into a dispute with Teaspiller or an accountant?

We do our best to resolve disputes quickly and efficiently. Please contact us at support@teaspiller.com for assistance. You can also review our Terms of Service for more information.

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Find an Accountant


What is the find an accountant feature?
A free directory of accountants. Take advantage of our customer reviews and verification process as you select the accountant right for your tax & accounting needs.


How does it work?
Teaspiller makes the process of choosing an accountant easier and more relevant than picking one out of the Yellow Pages. You can choose an accountant based on several fields like their experience, certifications, and reviews. All of these are categorized in an easily digestible format for your convenience.


What is this going to cost me?

The directory is free for public use. Fees apply only if you choose to message or call the accountant for tax help. For more information about rates click here.

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Work Online


What is the Work Online feature?
Have a verified accountant complete your request, all from the comfort of your couch. This is available for Teaspiller Pro accountants through the “Find an Accountant” tab.


How does it work?

Browse our profiles of verified accountants and select the one most qualified to handle your specific situation. Let them know what your needs are, and they’ll return a quote to you. Once you’ve accepted the quote, you’ll speak to the accountant to determine what information is necessary to complete your request. Once submitted, your accountant will complete the request and send it back to you electronically. You are not asked to pay for the work until your accountant sends an invoice.


What is this going to cost me?

Forget about terrifying surprise bills or ridiculous software packages that make you waste your weekend on accounting. With the "Work Online" feature, you’ll receive a quote detailing the cost and an explanation for it before work has begun. If you don’t like the quote, feel free to choose another accountant!

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Ask an Accountant


What is the Ask an Accountant feature?
Ask any tax or accounting question and receive a swift answer from our accountants.

How does it work?
Simply write a question in the box found under the
"Ask an Accountant" tab. Then, select or manually enter the price you’ll pay to have it answered within a specific timeframe. We will then send your question to an accountant in our database. If you prefer, you can also select your own accountant. You may do so by clicking on the "Find an Accountant" tab. Once you’ve selected an accountant, email the accountant your question (we usually suggest not bothering an accountant in this way unless you are really interested in using their services).

What is this going to cost me?
It’s free to ask a question. But you can choose to ask your question for either $10 for a response in 2 business days or $15 for a response in 1 business day. You may also name your own price and time.

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