Frequently Asked Questions

By providing potential clients with Client Ratings and information about your practice, you’re able to save time convincing them that you’re a quality accountant. Teaspiller clients are internet savvy – and like using sites like TripAdvisor and Amazon. They want the same experience when looking for an accountant.

The Teaspiller Rating is a computer-generated scale out of 5 points. It is designed to give clients an easy way to identify quality experts. We’ve found that most clients are unaware of the importance of experience, certifications, and other factors, so we’ve weighed all of this important information to provide clients with something that they do understand.

Absolutely! All pages on Teaspiller are indexed by Google, which means that people typing in your name will find your profile as well as any questions that you’ve answered. If you link to your website from your Teaspiller profile, you’ll also increase your Google Page Rank (trust us, that’s a good thing).

Teaspiller’s data has shown that experts who are rated are eight times more likely to gain additional clients on Teaspiller. You currently rely on referrals for new business, and this is simply the online extension of this. We encourage you to have your current customers take a minute to review you by using the link available in your account. The more client reviews, the better.

Our experience has shown that 90% of Client Ratings are positive in nature. If you feel that you’ve received an unfair negative review, let us know and we’ll review it. Teaspiller Pro also gives you the opportunity to respond to negative ratings so that you may settle issues with clients that you were previously unaware of. Responding to reviews is also a great way to show clients that you care about them.

As Teaspiller is a nation-wide site, you won’t necessarily meet the clients that you’re helping. As a result of this, it’s necessary to do something else to establish trust between you and your new client. A professional picture reassures the client you’re a real person by “putting a face to the name”. In fact, we find that a profile photo increases conversions by 90%. Accountants without profile pictures are rarely considered.

You can optionally participate in this service. We view Ask an Accountant as an opportunity for you to show off your knowledge and skill. By answering these questions, you’re putting yourself in front of both the client asking the question, as well as anyone else who views it (increasing your Google SEO and any future clients who may see your thoughtful answers). You’ll have a photo and link to your profile next to all of your responses. Additionally, you’ll be recognized on your profile page for answering questions.

While we’re glad that you like our free Basic profile, our Pro version gives you significant control and advantages. The ability to choose spotlight reviews, show your contact information in searches, respond to negative client reviews, use our remote access platform, and more, are tools designed to help you get even more clients than Basic profiles.

Setting up your Teaspiller account is a onetime process (usually 15 – 30 minutes). Once your profile is active on the site, you won’t have to worry about it. That being said, we encourage you to update the site as appropriate with new information that may be relevant to clients—especially asking your new clients to leave ratings on your profile.